Zoho Assist - Customer
By Zoho Corporation
Get quality remote assist on your cell device directly from a technician. The Zoho Assist - Customer app allows technicians to supply distant assist, to your gadgets, by way of display screen sharing and chat features. The remote control function is out there for Samsung and Sony gadgets, by default, and when you own a tool from the beneath record, you can install the Add-Ons we have made available on the PlayStore, to allow the technician to remotely control your device.
The Add-On supported manufacturers are:
Lenovo, Cipherlab, Cubot, Datamini, Wishtel and Densowave.
How to begin out a distant session:
Step 1: Download and set up the Zoho Assist - Customer app.
Step 2.a: The technician will ship you an email containing an invitation to the remote session. Click the link on the email and open it with the Zoho Assist - Customer app to get your distant help session began.
(OR)
Step 2.b: Instead of sending you an invitation link, the technician can additionally send you the session key immediately. Open the Zoho Assist - Customer app and enter the session key to begin the remote help session.
Step 3: After your consent, the technician will remotely entry your system to supply assist. The technician will moreover have the power to chat with you securely. Touch the again button (either on the top-left or the native again button) to finish the session anytime.
Unattended access:
Incase you want to give unattended entry to your technician, enrol your device with a a single click on using the deployment hyperlink. Your technician will share the hyperlink and might access the device anytime with none effort out of your side. Additionally you presumably can allow or disable the enrolment temporarily or permanently take away unattended access permission for the gadget.
Features:
- Share your screen securely with the technician
- In case of a Samsung or Sony gadget, allow the technician to regulate your system remotely.
- Pause and resume display sharing and access anytime.
- Chat immediately with the technician right from the app.
Disclaimer: This app makes use of the Devices Administrator permission on your system so as to facilitate remote management and display sharing. Please contact [email protected] for additional clarifications.
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