ServiceNow Agent

ServiceNow Agent

By ServiceNow

ServiceNow AgentServiceNow Agent

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it simple for brokers to triage, act on and resolve requests on the go. The app permits service desk agents to promptly handle and resolve finish user issues from their mobile units. Agents use the app’s intuitive interface to simply accept and update work even with out Internet connectivity. The app greatly simplifies work by leveraging native gadget capabilities for tasks like navigation, barcode scanning, or amassing a signature.​​

The app comes with out-of-the-box workflows for service desk brokers in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can simply configure and extend the workflows to meet their own distinctive wants. ​​

With Mobile Agent you can:​

• Manage the work assigned to your teams​​

• Triage incidents and cases​​

• Act on approvals with swipe gestures and quick actions​​

• Complete work while offline​​

• Access the total problem details, activity stream, and related lists of records​​

• Optimize workflows with location, digital camera, and touchscreen hardware

Detailed launch notes could be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html

NOTE: This app requires the ServiceNow Madrid occasion or later.

EULA: https://support.servicenow.com/kb?id=kb_article_viewsysparm_article=KB0760310

© 2022 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow brand, Now, Now Platform, and different ServiceNow marks are trademarks and/or registered emblems of ServiceNow, Inc. in the United States and/or different countries. Other firm names, product names, and logos could also be logos of the respective firms with which they're associated.

Similar Apps

Description:

ServiceNow Mobile Onboarding empowers new hires to finish tasks, view content, and get assist across departments—including IT, HR, Facilities, Finance, and Legal—all from a single native mobile app.​Streamline the onboarding experience by allowing new hires to:​• Order a laptop a...

Description:

Now Mobile for Intune allows Microsoft Intune admins to create policies that safe the application in a bring-your-own-device (BYOD) surroundings.IMPORTANT: This software program requires your company’s work account and a Microsoft managed environment. Some performance may not be obtaina...

Description:

Now workers can discover solutions and get stuff accomplished throughout IT, HR, Facilities, Finance, Legal and other departments, all from a contemporary cellular app powered by the Now Platform®​.​Examples of issues you can do within the app​:• IT: Request a laptop or a ...

Description:

Panopto for Android enables you to entry all your organization’s video content from your Android tablet or phone. View HD video presentations, lectures, coaching programs and events. Search inside your movies to search out any keyword or matter.• Use this utility with Panopto on-premise...

Description:

It’s free to strive. Plan time, track attendance, schedule, and message together with your cell workforce. Employee Link schedules and tracks the time and GPS location of your crews' clock in and outs then shows your knowledge in an easy to learn calendar-based dashboard. It consists of two di...

Description:

Change the means in which individuals work in the enterprise with the new ServiceNow app for Android. Stop counting on antiquated, disparate technologies and deliver a contemporary service expertise to everybody in your organization.ServiceNow for Android includes:• Incident Mana...

Description:

Now Support Mobile allows you to conduct key administrative duties wherever, anytime. Powered by the Now Platform®, the cell app provides you the freedom to resolve circumstances sooner, fulfill self-service requests, and get help from our Now Virtual Agent—from the palm of your hand. W...

Description:

The Lightstep Incident Response mobile app gives site reliability engineers (SRE) and DevOps groups the instruments they need in a modern response setting to interact and resolve issues to allow them to keep digital methods and providers running.This out of the field cellular app pairs ...